Help & Advice

If you need help or advice, or want to find out more about UNISON, your first port of call should be the local branch steward or convenor for your department / employer.

If your department / employer doesn’t have a local rep / convenor then you should contact our branch office, and they will allocate your case to a steward.

UNISONdirect can also provide advice and information on 0800 0 857 857 (text phone 0800 0 967 968). Lines are open 6am-midnight, Monday to Friday, and 9am-4pm on Saturdays. If you are arrested or are facing criminal charges, contact UNISONdirect. Outside of UNISONdirect opening hours call the UNISON 24-hour criminal helpline on 0800 587 7530.

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